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No communication skills at all. No people skills. They dont care about their customers yet alone their employees. They treat their employees like *** & they choose favorites.
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Anonymous
Anonymous

I agree 100% I worked for the distribution center & they choose who they want to treat right. Thay have so many hazards they dont even care. All they care about is their n...

#724796
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Sneaker Villa Staff Review from Chicago, Illinois
The lady is very rood! No respect at all and closed early today closed at 730
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Anonymous
Anonymous

Yes I hate "rood" people too.

Anonymous
Anonymous

Rood? lmao!

#693540
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From the beginning I had issues with communication. I originally purchased 20 beanies and was told 1 was out of stock, so they offered free shipping or to cancel the order. I said, please refund me for the beanie that is out of stock and ship the rest. They replied...
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Anonymous
Anonymous

Keep the shoes foo

#634315
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Ordered nikes online from them last week. The shoes were on sale, $10 less than other stores, so I ordered a pair. Upon opening the box I noticed yellow stains on front of 1 shoe, and then the back of other were faded a different color. The shoes came with a note that...
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Anonymous
Anonymous

I have the same thing happening to me right now, was on discount and I get them and they are terrible look used

Anonymous
boo boo

I was just about to order from them but never mind!!

2.3
I didn't like
  • Pay for returns
#588735
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sneaker villa on 52 market sold me worn boots on saturday 04/10/2010 and trying to say i did it i left the boots at the store and got a police report. they got free money from me, and they wear there boots and put them back then sell it.when i bought boots from there...
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Anonymous
Kevin Moening

Kevin Moening is a person with no respect with potential clients. He meet my wife trying to sell her on becoming part of ACN and instead he pursued her to have an affair. My w...

#178123
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i was in a location in pgh last week and had to return to store 3 different times on the same day to try and pick up glasses for my son.the 2 pair were not ready when told. the first pair were scratched and the other didnt pass a test. returned 2.5 hrs later still not...
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#178121
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i bought a pair of boots on saturday 04/10/2010 from sneaker villa on 52 market they didnt look right so i called sunday to tell them but they was closing,on monday i took the boots back and went across the street and bought some more boots to show frank the manager...
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#178119
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Sneaker Villa Customer Care Review

Sneaker Villa
#906530
5.0
Details
Hey thanks Villa had great shopping time at store #017 Wayman helped me with a sneaker for my son. I way in and out with sneaks i came for. So thank Wayman☺happy customer
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Fedex Delivery Service Review

Sneaker Villa
#891207
5.0
Details
I loved the fast shipping and the shoe i will be ordering again soon
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Short Review on June 27, 2016

Sneaker Villa
#872631
*** these idiots. you don't call your customers asking them to give out their credit card/bank info over the phone, even if you are legit. anyone with half a brain knows that sounds like a scam.
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Nike Labron Xiii Review

Sneaker Villa
#842580
1.0
Details
Do not order from Villa.com. Ruined my son's 10th birthday. I ordered 2 pairs of shoes and they left a message from a blocked number that I never got and my son's shoes were NOT shipped!! i cancelled my order at 7am. My son's sleepover begins afterschool at 3:30. Now I have to go searching for shoes all over town!! PISSED!!
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Delivery Service Review

Sneaker Villa
#834101
Don't do it!! I still haven't received my sneakers! It's been weeks! No tracking number for ups no updates! Once you pay them they give you a order # and customer care has no knowledge to when they will ship your stuff Out. It's always a different day.. Not worth it at all.once you pay them you don't hear anything back unless you reach out and you still don't even get the right information..
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Jordan Retro 8 Shoes Review

Sneaker Villa
#722843
Can somebody tell me if the shoes are fake??? I just buy a retro 8 and somobody tell me they are fake but im not really sure
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Nike Shoes Review

Sneaker Villa
#711705
I ordered a pair of Nike's for my son on September 14th. They shipped them out on the 21st with the wrong apartment number, so they had to be sent back to the shipped. It's know October 6TH and I still don't have my son's shoes!! Don't order anything online!!
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Returns Change Review

Sneaker Villa
#498344
No change for returns but would have it for purchase very ghetto and unprofessional
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Sneakers Review

Sneaker Villa
#494673
Sneaker villa is straight wack there is never a time where I can go and find my size for any pair of sneakers no matter what time or day I go. I'm always forced to buy a size I did not want just to get the sneakers to wear to match my outfits and God forbid I ask for a discount bcuz I'm taking not my size and it was off of the display the sales person acts as if I am asking them to donate organs. I am super glad that they now have competition...
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