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This review is specific to their website... I ordered 2 pairs of shoes on there. Was pretty excited about the order too! Waited a day... no shipment. waited two days, no shipment. Waited three days, no shipment... Called them and was told, "We're sorry. Someone...
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#937064
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Dawayade from the Union deposit store was a big help. I been shopping @ Sneaker Villa since the late 90z . I've been to the new store out Union deposit in Harrisburg Pa and had a VERY BAD EXPERIENCE!!!! Staff was just ghetto!! I'm from the hood/Ghetto and know how some...
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3.9
#927994
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Went into this store & purchased blk nike air force one in size 12 1/2 in boys. Noticed some days later shoes in box was a size 10 1/2 although shoe box stated 12 1/2. Took shoes back to store for exchange of correct size. Manager Richard Colondro (very rude) stated...
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1.0
I didn't like
  • Poor customer service
#923267
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Sneaker Villa - Sold me used shoes

Sneaker Villa
#1056260
1.6
Details
I bought a pair of DS Jordan's from them only to get a box that contained bugs and dirty soles on the shoe. Will never buy from them again
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Advertised vs Delivered
Customer service
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Exchange, Refund and Cancellation Policy
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Sneaker Villa - Simple Review #1492831364
1/1

Nike Sneakers Review

Sneaker Villa
#1037610
3.0
Details
So I bought a pair of Nike hurraches triple black but they have bad stitching I wasn't really to happy about that I hope to get a refund or a better experience
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Sneaker Villa Shipping Service Review

Sneaker Villa
#989917
3.0
Details
ordered shoes that took 2 weeks to get here, they were the wrong onea. sent them back, 2 weeks later i still dont have the right shoes, customer service NEVER answers their phones and you never get emailed back, probably because theyre so busy fixing mistakes!
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Sneaker Villa Customer Care Review

Sneaker Villa
#927996
Sorry his name is Dalaine Beverly great employee I just wrote you my name is Equan Waddell 717 6458329 store Union Deposit Harrisburg Pa
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Villa has HORRIBLE customer service. I will not be purchasing from them again. My bad experience started when I went to their site and searched for "Men's size 12 Adidas ZX Flux" shoes for my son's birthday. I then ordered the shoes that came up as the top result on...
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1.3
I didn't like
  • Product delivered was wrong
  • Pay for returns
  • Search engine
#909238
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Sneaker Villa Sales Manager Review from Cleveland, Ohio
Hi I shop at villa in tower city in Cleveland Ohio my name is Cole. I love the shoes and clothes at villa. But this lady Sharon every since she has been working at that location she has a nasty disgusting attitude. She treats customers very disrespectful being real...
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Anonymous
Anonymous

Who are you to say that she is too old to be working in such a "youthful" environment? Maybe the problem is really YOU. You sound like a real *** and you are an ageist as well...

#895037
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Don't order from them. They took my payment, "sent" the shoes to my address (FL), and then when it arrived to the UPS office in FL, they called UPS, had my shoes returned to their company in PA and never gave me a reason for it. UPS told me that this company notified...
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1.3
#879114
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THIS WEBSITE IS HORRIBLE. I ordered shoes and they called to confirm my information. They asked everything. My billing, shipping, credit card and said if I didn't give it they would cancel the order. The lady was extremely rude on the phone and I can not even believe a...
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#862825
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Sneaker Villa - DO NOT ORDER FROM RUVILLA.COM
Sneaker Villa - DO NOT ORDER FROM RUVILLA.COM
Sooo True. They Did Me The Same Way. I Ordered From Them TWICE, Thinking That The Second Order Would Be Different From The First. I Had The Same Problem ...They Had To Call In Verify Because The Shipping And Billing Address Was Different I Guess. Which I Thought That...
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Anonymous
Anonymous

So are the shoes legit n real?

#837267
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So i ordered my boys some boots for christmas on thursday and i get a email monday night saying that my order is on hold due to they need to check address.so i was confused because i know the addresses i put in was correct. I set the order to be mailed to my job seeing...
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Anonymous
Anonymous

Sooo True. They Did Me The Same Way. I Ordered From Them TWICE, Thinking That The Second Order Would Be Different From The First. I Had The Same Problem ...They Had To Call In...

Anonymous
Anonymous

Did you get your boots?

I didn't like
  • Customer service shipping
#756284
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Wanting to order from the store online but with all the complaints i'm not so sure anymore. These reviews seem to be a couple years old so i'm wondering if they have improved any. Want to order a new pair of shoes but so concerned now of them being used and wore out....
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Anonymous
Anonymous

The website is serious. I had no problems with the Jordan 1s I ordered. I ordered them on a Monday. I think. And I got it on Friday. I also got to track my order on fedex webs...

Anonymous
Anonymous

I recently ordered from them twice and didn't have any of the issues besides them holding one of my orders to make sure I meant to order twice in the same day. received them w...

#731093
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